Frequently Asked Questions (FAQs)

ThemesMaster is an online marketplace offering modern, responsive HTML templates for startups, developers, and agencies.

Yes. Our themes come with documentation and clean code, making them accessible for both beginners and advanced users.

Currently, we specialize in HTML templates. However, some themes may be compatible with WordPress builders with manual integration.

Yes, with the appropriate license (Standard or Extended), you can use our templates for commercial websites.

Absolutely. We are a registered digital seller and use secure SSL connections and trusted payment gateways like PayPal.

You must purchase the Extended License to use the same template for more than one client or project.

Yes, once you purchase a license, you’re allowed to remove or modify any branding within the template.

Yes. You can convert the HTML template into a WordPress theme for personal or client use — just make sure it follows the license rules.

This requires a custom or extended license. Please contact us with details for approval.

Absolutely. Our templates are fully editable and developer-friendly.

Yes. Each theme comes with a documentation file that explains installation, structure, and customization.

Submit your question via Contact Us or email us at [email protected]. We respond within 24–48 hours on business days.

Support includes help with installation, bug fixes, and general theme usage. It does not cover deep customization or third-party plugins.

We do not offer installation services, but our documentation makes the process simple. We can refer you to a freelancer if needed.

After payment, you’ll receive a download link via email and access to your dashboard to download it anytime.

Log into your ThemesMaster account or contact support and we’ll resend it right away.

Yes. Email us with your old and new email address, and we’ll assist in updating it manually.

Yes. When we update a theme, licensed users get access to the latest version for free.

Yes. We use secure payment providers like PayPal and Stripe with SSL encryption to protect your data.

We only offer refunds in certain cases like file corruption or incorrect description. See Refund Policy →

Yes, in special cases, we may allow exchanges if the new theme is of equal or lesser value.

Can I use the template for reskinning projects

If you’re reskinning for personal or client use — yes. If you’re reselling the reskinned version — no.

Yes. All templates are built with modular HTML/CSS/JS and can be integrated with any back-end framework.